Last Updated: 22/03/2025
Who we are_
London Allied Labs is a leading intermediary dedicated to facilitating the seamless collection and repatriation of clinical samples from Kenya to the UK for advanced testing. Our mission is to ensure that healthcare providers in Kenya have access to world-class diagnostic services, enabling them to make informed decisions and improve patient outcomes.
1. Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide
- Name, email, phone number, and any details you submit via contact forms.
- Billing and payment details if you make a purchase.
b) Information Collected Automatically
- IP address, browser type, and device information.
- Cookies and usage data to enhance user experience.
c) Third-Party Data
- Information from third-party services such as analytics providers or payment processors.
2. How We Use Your Information
We use your data to:
- Provide and improve our services.
- Process orders and payments.
- Respond to inquiries and customer support requests.
- Comply with legal and regulatory obligations.
3. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
- Consent (e.g., when you sign up for newsletters).
- Contractual necessity (e.g., processing purchases).
- Legal obligations (e.g., tax reporting).
- Legitimate interests (e.g., website analytics).
4. Sharing Your Data
We do not sell your personal data. However, we may share it with:
- Service providers (e.g., payment processors, hosting services).
- Legal authorities if required by law.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights Under UK GDPR
You have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to processing in certain circumstances.
To exercise your rights, contact us at [your email].
7. Security Measures
We use encryption, secure servers, and access controls to protect your data. However, no online system is 100% secure.
8. Cookies & Tracking Technologies
We use cookies to enhance user experience. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy policies.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
11. Contact Us
For any privacy-related inquiries, contact us at:
📧 Email: [your email]
📍 Address: [your company address]